The technology sector have been growing the past few decades at a significant level. Companies of all sizes- From start up to billion- dollar brand need support from tech sector. In broad sense this sector is involved with, doing research and creation, distributing technological products or services- computer to software, websites, Apps many moreRead more
As a thrust sector, Bangladesh's software and IT industry represents the probability of successful reforms, industrial growth, job creation, and high growth effects on other sectors and also improving governance and facilitating retention.Read more
A BPO service is a type of outsourcing that refers to the hiring of a foreign business partner to provide support services, such as marketing, sales, and customer service. BPOs are perfect for companies that need extra help managing their customer base but don't have the manpower or resources to do it themselves. Outsourcing your customer service work can save you time and money while giving your customers better service than they could ever get from you on your own.Read more
A dynamic management and IT professional with 12 years of proven experience in building a hard-working, efficient, and multifaceted workforce specializing in IT enabled Services (ITeS), business, sales and marketing services; establishing time-tested strategies for product-based and service-based businesses; bringing technology-supported innovation to the country people; and setting a benchmark for entrepreneurs and startups
-A Web Design and Software Development Company in Bangladesh
Managing and Monitoring the Productivity of Different Teams of IT Professionals. Supervising the Performance of the Marketing Team. Prepared Plans and Strategies for the Companys Growth. Preparing Business Documentations`,` Analyzing and Researching Industry Information`,` Conducting Recruitment Employee Management. Providing Guideline and Resources for Workplace Automation. Seeking New Investors and Promoting Relationship Based on Mutual Professional Interests
- A Ridesharing Company in Bangladesh
Managing and Monitoring the Productivity of Different Teams of IT Professionals`;` Supervising the Performance of the Marketing Team`;` Prepared Plans and Strategies for the Companys Growth`;` Preparing Business Documentations`,` Analyzing and Researching Industry Information`,` Conducting Recruitment Employee Management`;` Providing Guideline and Resources for Workplace Automation`;` Seeking New Investors and Promoting Relationship Based on Mutual Professional Interests
- A Web and Software Development Company in Dallas-Fort Worth
Supervised Lead Generation and Marketing Operations; Managed and Monitored the productivity and performance of the IT team; Prepared Input Plans Incorporating Strategies for Organizational Growth and Performance; Organized Motivational Sessions; Prepared Business Documentations; Conducted Research, Participated in the Recruitment Process, Helped Engineer Work Process; Handled Organizational Evaluation, Trained Sales Executives and Customer Care Representatives.
- A Software Development and IT Enabled Service Company in Bangladesh
Outsourced Web/Application Development Projects; Generated Corporate Leads; Maintained Liaison with Outsourced Clients, from Both Local and Foreign Markets; Marketed New Products/Services like Bulk SMS, Push/pull SMS, IVR, GPRS, WAP, etc.
- A Privately Owned and Operated Software and IT Service Company
Collaborated with Web Design and Development; Handled Data Entry and Conversion, Overseen Email Marketing, Live Customer Service, Call Management Support; SEO, SMM, and Digital Marketing; Worked as a Real Estate Virtual assistant.
Gardening is my hobby. I possess a natural interest towards gardening. I like trees and plants. They have an attraction for me. Flowers enthrall me. God has never expressed The wonders of his creation everywhere else other than plants and trees which show the bounties of nature
My favorite hobby is reading. I enjoy reading a book when I am free. The first time I did it, I felt interested. So I kept reading. I was happy when I read a story with a happy ending. I was thrilled when I read a detective story.
I am fond of travelling. Travelling gives me pleasure. I love travelling. I travelling so many countries thats are India, Nepal, Sri Lanka, Bhutan, Maldives, Malaysia, Thailand, Turkey, Singapore.
Rafel Mridha was born in Baidya Belgharia, a small village located in the Natore where life is full of simplicity yet challenges. Mr. Rafel, the eldest son of a school teacher and a housewife, was raised to be a person who knew his responsibilities since the boyhood. With a strong commitment to the family and devotion to pursue his own career goal, he has always been proactive when it comes to innovation and growth.
His thirst for knowledge and success brought him a wealth of experience in sales and marketing and business development in Bangladeshi IT industry and made him a role model for many aspiring professionals. He earned a B. Sc. (Software Security System), M. Sc. (ESAM, MDM), PMP (PMI), and Escils Certified Specialist (SEO, SMM, Affiliate Marketing, and Digital Marketing) with great distinctions.
He co-founded StarIT Inc. that specializes in outbound call center services, digital marketing, and other IT-enabled services. Under his direct supervision, StarIT is currently serving thousands of clients from across the Bangladesh and the United States with tremendous potential to expand the line of services to Europe, Middle East, and other Asian regions.
The dream about creating a rideshare app started at StarIT two years ago. Since then, it was Rafel whose relentless efforts resulted in the release of Rideox app. As a responsible CEO, he oversees everything regarding development and promotion of the business.
He has been selected as a Global Youth Peace Ambassador 2018-2019. As a Motivational Speaker at WSDA, New Zealand, he delivered a memorable speech that inspired thousands of youths toward the path of skill development. He is also a Member of the Standing Committee (Call Centre & BPO), Bangladesh Association of Software and Information Services (BASIS).
The vision to take his company to the peak of excellence and reputation keeps him busy making plan and strategies for organizational performance and achieving the desired growth each year. AND when he is not working, which rarely happens, he likes to read books, watch movies, or spend time with family and friends. His decade-long dedication and experience can be valuable to those who are getting interested in contributing to the field of Information Technology.